A little clarity.A lot more comfort.
From your very first visit to your next favourite treatment, here are the little things you might be wondering about.
It’s my first visit. Where do I start?
You’re very welcome here. Choose the treatment you’re drawn to, or book our complimentary 15-minute Let’s Talk Skin consultation. Please arrive five minutes early so we can get to know you and make you comfortable.
Do I need a patch test?
For your first tint, lash lift, brow lamination or lash extension treatment at Alba, book a complimentary patch test at least 48 hours beforehand. Tell us about any previous reactions or changes since your last visit. Your therapist will confirm when a repeat test is needed.
How much will my appointment cost?
Every treatment has a clear price and duration. Nail removal and nail art are separate appointments or add-ons, listed in our menu. We’ll always agree any changes with you before your treatment begins.
What if I need to change my appointment?
We ask for at least 48 hours’ notice to change or cancel an appointment. With less notice, a 50% charge may apply; missed appointments may be charged in full.
Can I book more than one treatment?
Yes. Our booking journey lets you add multiple treatments and shows the combined time and price. If a treatment requires a patch test, arrange that as a separate visit at least 48 hours before.
Do you remove gel from another salon?
We can remove soft gel and builder gel. Please add Gel Removal & Care before your manicure so we have enough time. Contact the studio first for acrylics, hard gel or unfamiliar products.
Can I come in if I’m pregnant or have sensitive skin?
Please tell us before booking about pregnancy, skin sensitivities, allergies, medications or recent treatments. We’ll discuss suitability with you and, where needed, suggest you seek advice from your healthcare professional.
Is the studio accessible?
Our studio is designed around a step-free entrance, a ground-floor treatment room and an accessible WC. Please discuss any access requirements with us before your appointment.
Are gift cards available?
You can explore a personalised Alba gift card from £25 to £150. The demo creates a preview only, with no payment taken and no redeemable voucher issued.
Your next good day
starts right here.
A fresh set, a little lift, or an hour to yourself. We’ll take care of you.
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